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Link: http://www.joelonsoftware.com/items/2008/01/22.html
Joel Spolsky on how using the toddler's incessant cry of "why" can help improve performance. It's valid for software development and maintenance as well as (in his illustrated case) uptime and process.
He actually cites Sakichi Toyoda as the source of the concept, but, nah, it has to be a parent dealing with a demanding small child...